Nappa partner Illinois Pinball is being taken to formal Arbitration after repeatedly breaching their contract with Phoenix Arcade. Arbitration is the vehicle specifically outlined in the partnership agreement as the means to settle all legal disputes.
Problems began as early as the very first month of the contract over 2 years ago. Phoenix Arcade has tried to be the good soldier and carry on while hoping for a turnaround in IPB's breaches. Phoenix Arcade sought a resolution through direct discussions with IPB and failed. Unsuccessful Mediation took place in Chicago in February. A letter offering IPB settlement went unanswered. This leads us no other reasonable choice but to spend a fair amount of money on legal fees and pursue Arbitration on April 30th.
Once the action has been settled by the Abritrator we hope to bring you the full story and dispell the rumors that have run rampant for months. Then we can begin to bring you the highest quality parts at fair prices again.
Thanks to all of our customers who have been patient and loyal during these trying times.